CareerBooster Individual Assessments
As an education provider, Learning Lake not only uses
CareerBooster for the benefit of our students, we also use it internally for two audiences: our Instructors and our Account Executives.
Instructors can view information and skill levels of students prior to the first day of their class. From the data collected, they are able to customize their teaching to meet the needs of the students, giving an added degree of customer service and increasing student satisfaction.
Account Executives use CareerBooster as a value added approach to validate training recommendations, track when students have taken classes and help customers stretch their training dollars.
Students comment that the assessment process identifies and outlines specific skills relative to their individual development plans, helps them measure their Return on Investment (ROI) and validates they are attending the right education and in the right modality per their Account Executive's recommendation.
All of these factors have helped with our overall success as an organization, and from a customer service standpoint, they have helped increase our quality.